[vc_row][vc_column][vc_column_text]If you have an inquiry about BeltsShop products or any general inquiry, our FAQs below may have the answers for you. For returns and exchange inquiry, please check our returns and refunds policy.[\/vc_column_text][vc_tta_accordion active_section=”1″ title=”FREQUENTLY ASKED QUESTIONS”][vc_tta_section title=”1. HOW DO I PLACE AN ORDER?” tab_id=”1594725709311-7a6d1b85-1283″][vc_column_text]Step 1: Click on the item that you would like to purchase.<\/p>\n
Step 2: Select the color that you would like to purchase.<\/p>\n
Step 3: Click on \u201cAdd to cart\u201d and proceed to checkout.<\/p>\n
Step 4: On next page, please enter your information and click on \u201cContinue to shipping method\u201d.<\/p>\n
Step 5: Choose the shipping method and continue to payment method.<\/p>\n
Step 6: Enter all the required information and proceed to make the payment.<\/p>\n
On successful payment, an order confirmation page will be displayed and you will receive an email.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”2. WHAT ARE YOUR PAYMENT OPTIONS?” tab_id=”1594725622237-f0ce7ec9-8dd5″][vc_column_text]We accept most major credit cards such as Visa, MasterCard and American Express. Additionally, we also accept Bit<\/p>\n
You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to \u2018Log In\u2019 and review the amount shown before clicking \u2018Pay Now\u2019. Once this transaction is completed, you will then return to BeltsShop.<\/p>\n
Payments detected as potential fraud cases by the relevant payment gateway will be automatically refunded.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”3. DO YOU SHIP OVERSEAS?” tab_id=”1594725622252-c64c9f55-6446″][vc_column_text]delivery of goods worldwide is carried out at our expense. BUT if you want another type of delivery, we will provide you with information about its cost<\/p>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”4. WHEN WILL MY ORDER ARRIVE?” tab_id=”1594726074212-be2c0004-b562″][vc_column_text]An estimated delivery time will be provided to you once your order is placed. Delivery times are to serve as a guide and are subject to the acceptance and approval of your order.<\/p>\n
Delivery times are estimates and commence from the date of order. Orders are shipped within 1-2 business days (Monday to Friday). Weekend orders are shipped by the following Monday (excluding Public Holidays), including priority shipments.<\/p>\n
In event of package being returned due to failed delivery, re-delivery fees will be charged to the customer according to the delivery options chosen.<\/p>\n
Within Israel: As per the information provided by the shipper, the order will arrive in 2-5 working days. Note that working days do not include weekends and public holidays.<\/p>\n
For priority shipments (including same-day delivery and next-day delivery), the cut-off timing is 11.00am. Any priority shipments after this timing will be processed on the next working day.<\/p>\n
Outside Israel: Generally, the delivery will take 12-14 working days to arrive. We will provide you with a tracking number to track your shipment online.<\/p>\n
Delivery times may vary due to carrier shipping practices, delivery location, mode of delivery, and the items orderes[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”5. ARE YOUR PRODUCTS MADE OF GENUINE LEATHER?” tab_id=”1594726515177-db7394f5-16cd”][vc_column_text]Yes, all our products are made of genuine leather. We only use premium-quality, durable natural leather to ensure great performance. We source our leather carefully to ensure both functionality and style are met in each product.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”6. DO YOUR PRODUCTS CONTAIN PIG SKIN LEATHER\/LINING?” tab_id=”1594726600260-2197ee2f-d7be”][vc_column_text]Our products are handmade from the finest leather. No pig skin leather\/lining is used for the construction of our wallets, belts, and accessories.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”7. WHAT IS YOUR RETURN AND REFUND POLICY?” tab_id=”1594726700893-02ddc9b6-1436″][vc_column_text]Please check our\u00a0Refund and Exchange Policy<\/a>.\u00a0If you have any further questions on how to return your item to us, please\u00a0contact us<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”8. HOW DO I TAKE CARE OF MY BAGS AND THE LEATHER?” tab_id=”1594726737002-5410e76a-1d82″][vc_column_text]<\/p>\n