[vc_row][vc_column][vc_column_text]If you have a question about BeltShop products or any general inquiry, you may find the answer in our FAQs below.<\/p>\n
For information regarding returns or exchanges, please refer to our Returns & Exchanges Policy.[\/vc_column_text][vc_tta_accordion active_section=”1″ title=”FREQUENTLY ASKED QUESTIONS”][vc_tta_section title=”1. HOW DO I PLACE AN ORDER?” tab_id=”1594725709311-7a6d1b85-1283″][vc_column_text]Step 1: Select the product you would like to purchase.<\/p>\n
Step 2: Choose the desired color and size, if applicable.<\/p>\n
Step 3: Click \u201cAdd to Cart\u201d and proceed to checkout.<\/p>\n
Step 4: Enter your contact and delivery information.<\/p>\n
Step 5: Review your order and select your preferred payment method.<\/p>\n
Step 6: Enter the required payment details and complete your purchase.<\/p>\n
Once your payment has been successfully processed, an order confirmation page will be displayed and a confirmation email will be sent to you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”2. WHAT ARE YOUR PAYMENT OPTIONS?” tab_id=”1594725622237-f0ce7ec9-8dd5″][vc_column_text]We accept most major credit cards, including Visa, MasterCard, and American Express.<\/p>\n
We also accept payment via Bit.<\/p>\n
If you choose to pay with PayPal, you will be redirected to the PayPal website to log in and review the payment amount before clicking \u201cPay Now.\u201d<\/p>\n
Once the transaction is completed, you will be redirected back to BeltShop.<\/p>\n
Transactions identified by the payment provider as potentially fraudulent may be declined or automatically refunded.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”3. DO YOU SHIP OVERSEAS?” tab_id=”1594725622252-c64c9f55-6446″][vc_column_text]<\/p>\n
International shipping costs $23 (approximately \u20ac21)<\/strong>.<\/p>\n If you prefer a different or faster shipping method, please contact us and we will be happy to provide information about the available options and any additional costs.<\/p>\n Please note: Depending on the destination country or region, import taxes, customs duties, or other charges may apply. These charges are determined by local authorities and are the responsibility of the customer.<\/p>\n The shipping cost does not include customs duties, import taxes, or any additional fees that may be charged upon delivery.<\/p>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”4. WHEN WILL MY ORDER ARRIVE?” tab_id=”1594726074212-be2c0004-b562″][vc_column_text]<\/p>\n An estimated delivery time will be provided once your order has been placed. Please note that delivery times are estimates and may vary depending on the destination and shipping carrier.<\/p>\n Orders are processed and shipped within 1\u20132 business days, Monday through Friday<\/strong>. Orders placed on weekends or public holidays will be processed on the next business day.<\/p>\n If a package is returned to us due to an unsuccessful delivery attempt, incorrect address, or failure to collect the shipment, any additional re-delivery costs will be the responsibility of the customer.<\/p>\n Within Israel:<\/strong> For priority delivery options, including same-day or next-day delivery where available, orders must be placed before 11:00 AM<\/strong>. Orders placed after this time will be processed on the next business day.<\/p>\n Outside Israel:<\/strong> Delivery times may vary depending on the shipping carrier, destination, delivery method, customs processing, and other circumstances beyond our control.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”5. ARE YOUR PRODUCTS MADE OF GENUINE LEATHER?” tab_id=”1594726515177-db7394f5-16cd”][vc_column_text]<\/p>\n Yes. All BeltShop products are made from genuine natural leather<\/strong>.<\/p>\n We carefully select high-quality leather for its durability, comfort, and distinctive natural character. Each product is designed to combine everyday functionality with timeless style and to age beautifully with proper care.<\/p>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”6. DO YOUR PRODUCTS CONTAIN PIG SKIN LEATHER\/LINING?” tab_id=”1594726600260-2197ee2f-d7be”][vc_column_text]<\/p>\n All BeltShop belts are made from high-quality genuine leather, with careful attention to durability, functionality, and detail. Selected stages of the production process are completed by hand<\/strong>, helping us maintain a high standard of craftsmanship and finish.<\/p>\n No pigskin leather or pigskin lining is used in any of our belts.<\/p>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”7. WHAT IS YOUR RETURN AND REFUND POLICY?” tab_id=”1594726700893-02ddc9b6-1436″][vc_column_text]Please refer to our Refund and Exchange Policy<\/a>.<\/p>\n for detailed information about returns, exchanges, and refunds.<\/p>\n If you have any additional questions or need assistance with returning an item, please<\/p>\nDelivery Information<\/h3>\n
\nOrders are generally delivered within 2\u20135 business days<\/strong>. Business days do not include weekends or public holidays.<\/p>\n
\nInternational delivery generally takes approximately 12\u201314 business days<\/strong>. A tracking number will be provided so you can follow the status of your shipment online.<\/p>\n