{"id":8373,"date":"2020-06-05T18:23:08","date_gmt":"2020-06-05T15:23:08","guid":{"rendered":"http:\/\/localhost:81\/belts\/?page_id=8373"},"modified":"2021-01-26T21:24:21","modified_gmt":"2021-01-26T21:24:21","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/beltshop.co.il\/en\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"

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Thank you for shopping at Beltshop. If you are not completely satisfied with your purchase, we are\u00a0glad to assist you.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion active_section=”1″ title=”REFUND POLICY”][vc_tta_section title=”What is your return policy?” tab_id=”1594732200070-bcb6778e-7fdb”][vc_column_text]We allow returns or exchanges up to 14 days from the\u00a0date of order received.\u00a0To be eligible for a return, receipt or proof of purchase must be provided and\u00a0the item must be unused and in the same condition received. Authenticity cards and dust cover (if any) must be included in the original packaging.<\/p>\n

The customer will be responsible for shipping fees and any additional costs (taxes and duties, etc) for the return shipment. We\u00a0will not be responsible for any loss or damages occurred during shipment.\u00a0We advise customers to use a reputable shipment company with tracking services to ensure a smooth return and exchange process. We are unable to guarantee we will receive the returned items if there is no means of tracing back the package.<\/p>\n

Item exchanges would depend on the stock availability. Only regular priced items may be returned or exchanged.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I request a Return\/Exchange?” tab_id=”1594732200083-ba4f78b0-c78e”][vc_column_text]1.Email a request to boris.beltshop@gmail.com<\/em><\/a>\u00a0in the following format:<\/p>\n

Order No:
\nSKU No:
\nReason for Return\/Exchange\u00a0\u2013 with photos included<\/em>
\nReplacement item (SKU No., Colour)<\/p>\n

    \n
  1. You will receive an email from\u00a0our representative with regards to your request.<\/li>\n
  2. You may opt to use our preferred delivery partner or arrange your own delivery.
    \nPlease mail\u00a0the item to:
    \n<\/em>BeltShop Boris Uvaidov Derech Yaffo st.43
    \nTel Aviv Israel 6610504<\/li>\n
  3. Upon receipt of the returned product, you will be notified via email. Items returned will be inspected at our discretion.<\/li>\n
  4. Refund or exchange will be processed after inspection.\u00a0Once your return is received and inspected, you will be notified via email about your return status. We will also notify you of the approval or rejection of your refund. This will take 3-5 working days.<\/li>\n
  5. When the return is approved, we will initiate the refund to your credit card (or original payment method). You will receive the credit within a certain number of days, depending on your card issuer\u2019s policies.<\/li>\n
  6. In the event that the item(s) is found to not meet the return criteria, item(s) will be shipped back to the customer and shipping fees will be charged to the customer.<\/li>\n
  7. For item exchanges, if the value of the replacement item is higher than the original item,\u00a0an e-invoice for the new item will be issued.\u00a0Once the payment has been received, we will proceed to refund the returned item and ship the new item.<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Shipping and handling costs are non-refundable. I have not received my refund. What should I do?” tab_id=”1594732706193-dd9c1b05-d3bc”][vc_column_text]It may take some time before\u00a0the refund is officially posted, depending on\u00a0the card issuer\u2019s policies.
    \nPlease contact your bank\u00a0or\u00a0the credit card company if the refund has not been credited. For further clarification, feel free to contact us at\u00a0    boris.beltshop@gmail.com<\/em><\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Cancellation” tab_id=”1594733209644-1fb20789-c7b5″][vc_column_text]<\/p>\n

    You may request to cancel your order within 30 minutes after your order has been placed. Unfortunately, sales items are not eligible for any cancellation or return.<\/p>\n

    [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Warranty Period” tab_id=”1594733495785-fadcf2dc-cc7f”][vc_column_text]Our products are under the coverage of BeltShop Israel Law within six (6) months from the date of sale.<\/p>\n

    For further questions. please contact us at\u00a0boris.beltshop@gmail.com<\/a><\/p>\n

    BeltShop Israel reserves the right\u00a0for the final decision on all return\/exchange requests.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"

    [vc_row][vc_column][vc_column_text]     [\/vc_column_text][vc_column_text] Thank you for shopping at Beltshop. If you are not completely satisfied with your purchase, we are\u00a0glad to assist you. [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion active_section=”1″ title=”REFUND POLICY”][vc_tta_section title=”What is your return policy?” tab_id=”1594732200070-bcb6778e-7fdb”][vc_column_text]We allow returns or exchanges up to 14 days from the\u00a0date of order received.\u00a0To be eligible for a return, receipt or proof […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-8373","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund policy - BeltShop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/beltshop.co.il\/en\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund policy - BeltShop\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]     [\/vc_column_text][vc_column_text] Thank you for shopping at Beltshop. 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