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Thank you for shopping at Beltshop. If you are not completely satisfied with your purchase, we are\u00a0glad to assist you.<\/p>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion active_section=”1″ title=”REFUND POLICY”][vc_tta_section title=”What is your return policy?” tab_id=”1594732200070-bcb6778e-7fdb”][vc_column_text]<\/p>\n
Products may be returned or exchanged within 14 days from the date the order is received<\/strong>.<\/p>\n To be eligible for a return or exchange, the product must be unused, undamaged, and in the same condition in which it was received<\/strong>, preferably in its original packaging. A receipt or other proof of purchase must be provided.<\/p>\n The cost of return shipping for a return or exchange is the customer\u2019s responsibility and must be paid by the customer.<\/strong><\/p>\n We recommend returning the product using a reliable shipping service that provides tracking. BeltShop is not responsible for any loss or damage that may occur during return shipping.<\/p>\n Exchanges are subject to the availability of the requested product and size.<\/p>\n Once the returned product has been received and inspected, we will notify the customer regarding approval of the return or exchange.<\/p>\n If a refund is approved, it will be issued to the original payment method used for the purchase. The time it takes for the refund to appear depends on the credit card company, bank, or payment provider.<\/p>\n Products purchased during a sale or at a discounted price may also be returned or exchanged in accordance with the conditions stated above.<\/strong><\/p>\n If you receive a defective product or an item that is different from what you ordered, please contact us as soon as possible so we can resolve the issue.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I request a Return\/Exchange?” tab_id=”1594732200083-ba4f78b0-c78e”][vc_column_text]<\/p>\n Please include the following information:<\/p>\n Once we receive your request, we will send you an email with instructions on how to proceed with the return or exchange.<\/p>\n You may return the product using a shipping company of your choice. We recommend using a reliable shipping service that provides tracking.<\/p>\n Please send the product to:<\/p>\n BeltShop \u2013 Boris Uvaidov<\/strong> Once we receive the returned product, you will be notified by email.<\/p>\n The product will be inspected to ensure that it meets the conditions of our Returns & Exchanges Policy. Once the inspection is complete, we will notify you whether the return or exchange has been approved. Processing may take 3\u20135 business days<\/strong> from the date we receive the returned product.<\/p>\n If a refund is approved, it will be issued to the original payment method used for the purchase. The time it takes for the refund to appear depends on your credit card company, bank, or payment provider.<\/p>\n If the product does not meet the return or exchange conditions, it will be sent back to the customer, and the shipping cost will be the customer\u2019s responsibility.<\/p>\n If you exchange an item for a product with a higher price than the original item, you will receive a payment link or payment request for the price difference. Once the additional payment has been received, we will ship the replacement product.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Shipping and handling costs are non-refundable. I have not received my refund. What should I do?” tab_id=”1594732706193-dd9c1b05-d3bc”][vc_column_text]It may take some time before\u00a0the refund is officially posted, depending on\u00a0the card issuer\u2019s policies. After that, the product may be returned or exchanged in accordance with our Returns & Exchanges Policy, within 14 days from the date the order is received<\/strong>.<\/p>\nReturn or Exchange Process<\/h3>\n
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\nboris.beltshop@gmail.com<\/a><\/strong><\/li>\n<\/ol>\n\n
\n43 Derech Yafo<\/strong>
\nTel Aviv-Yafo 6610504<\/strong>
\nIsrael<\/strong><\/p>\n
\nPlease contact your bank\u00a0or\u00a0the credit card company if the refund has not been credited. For further clarification, feel free to contact us at\u00a0boris.beltshop@gmail.com<\/em><\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Cancellation” tab_id=”1594733209644-1fb20789-c7b5″][vc_column_text]You may request to cancel your order within 30 minutes of placing it<\/strong>.<\/p>\n